Crucial Accountability
Crucial Accountability
Effective Strategies for Addressing Broken Promises, Unfulfilled Commitments, and Problematic Behavior
About This Book
Holding Others Accountable (2004) addresses the challenging task of confronting people who fail to keep their word or meet expectations. This guide provides practical methods and frameworks for having productive conversations with anyone—from work colleagues to family members—that help them honor their commitments and achieve better outcomes going forward.
Who Should Read This?
- Managers dealing with employees who consistently miss deadlines
- People experiencing frustration from unfulfilled promises in personal relationships
- Parents seeking to instill accountability values in their children
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