Digital Transformation at Scale
Digital Transformation at Scale
Building Services Through Practical Action
About This Book
Executing Digital Change in Large Organizations (2018) explores how institutions can improve their digital offerings by prioritizing hands-on implementation over theoretical planning. Drawing from the UK government's service transformation experience, it highlights the importance of cross-functional teams, understanding what users actually need, and building incrementally. The book questions conventional organizational structures and promotes a results-focused mindset centered on ongoing enhancement.
Who Should Read This?
- Public sector leaders driving digital transformation initiatives
- Government team members working in design and development
- Managers and consultants focused on institutional digital reform
- Technology professionals in large bureaucratic organizations
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