The Friction Project
The Friction Project
Strategic Approaches for Simplifying Productive Work While Creating Barriers to Unproductive Activities
About This Book
Managing Friction (2024) presents methods for improving organizational efficiency by distinguishing between helpful and harmful resistance in workflows. The book equips leaders with practical techniques to diagnose friction problems and adjust organizational systems accordingly.
Who Should Read This?
- People overwhelmed by administrative tasks that prevent actual work completion
- Team members dealing with projects that advance too quickly without proper review
- Leaders sensing they’ve lost connection with employee and customer needs
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