The JOLT Effect The JOLT Effect Matthew Dixon and Ted McKenna

The JOLT Effect

Breaking Through Customer Hesitation to Close More Sales

by Matthew Dixon and Ted McKenna

★ 4.4 16 min read

About This Book

Published in 2022, The JOLT Effect challenges conventional wisdom about closing deals. Drawing from extensive research spanning multiple years, this book demonstrates that addressing customer hesitation—rather than fighting their resistance to change—represents the true path to improved sales outcomes.

Who Should Read This?

  • Sales professionals seeking to improve their close rates
  • Business owners and entrepreneurs managing their own sales processes
  • Anyone curious about the psychology behind purchasing decisions

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