Build For Change
Build For Change
Transforming Business Through Digital Evolution and Customer Focus
About This Book
Published in 2014, this book examines the evolving dynamics between companies and their customers. Through analysis of what drives customer loyalty and exploration of emerging technologies, the text provides businesses with strategies to build strong, lasting relationships with their customer base.
Who Should Read This?
- Professionals in customer-facing roles across industries
- Business leaders collaborating with technology teams
- Readers exploring the intersection of digital transformation and customer service
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