Zombie Loyalists Zombie Loyalists Peter Shankman

Zombie Loyalists

Building Devoted Brand Evangelists Through Exceptional Service

by Peter Shankman

★ 4.4 11 min read

About This Book

Zombie Loyalists (2015) reveals how businesses can attract and retain customers who become passionate advocates. Through real-world examples from diverse industries, this work outlines practical approaches for building and sustaining a dedicated customer following that actively promotes your brand.

Who Should Read This?

  • Emerging businesses aiming to develop devoted customer communities
  • Team leaders looking for techniques to enhance employee service capabilities
  • Customer service professionals seeking methods to strengthen their performance

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